Today, we have a special guest, Matt Lasher, the director of variable operations at the renowned West Herr Auto Group and the President at streamline.auto
Matt Lasher, is at the forefront of auto retail innovation. As the mastermind behind Streamline Auto, he’s reshaping how dealers approach vehicle selection and affordability, solving longstanding industry challenges. Matt’s journey from dealership management to tech innovation is both insightful and inspiring. Matt brings a wealth of experiences and insights to the table.
What We Discuss In This Episode:
1. Streamline Auto’s Genesis:
- Matt unveils the pain point that birthed Streamline Auto and how it evolved from a dealership-specific solution to a game-changing platform for the entire industry.
2. Bridging the Affordability Gap:
- The challenges customers face in understanding their affordability, and how Streamline Auto serves as a neutral, third-party tool to guide vehicle selection based on budget recommendations.
3. The Great Train Wreck:
- Navigating the pitfalls of selling cars beyond customers’ financial means and how Streamline Auto acts as a proactive solution for both dealers and lenders.
4. Adapting to Industry Changes:
- Matt shares insights into the evolving landscape of auto lending, changing interest rates, and the renewed focus on affordability in the post-COVID era.
5. The Tech Side Journey:
- A candid discussion on the humbling journey of introducing tech solutions to traditional dealerships, overcoming challenges, and the mission to create a win-win-win scenario.
6. Building a People-First Culture:
Explore West Herr Auto Group’s secret sauce for success – a focus on employees’ lives, empathy, and creating a supportive work environment.
7. Entrepreneurial Spirit in Retail Automotive:
Uncover the entrepreneur gene in Matt and its significance in today’s dynamic retail automotive industry.
8. Community Engagement as a Responsibility:
Discover West Herr’s unique perspective on community service as a form of “re-giving” back to the loyal community that has supported them for over 73 years.
Looking Ahead to 2024: As we approach the end of the year, Matt and I delve into the challenges and opportunities awaiting dealerships in 2024. From inventory dynamics to the impact of emerging technologies, we discuss what dealers can control and how they can stay resilient in a changing market.
Join us for an insightful and heartfelt conversation that transcends the traditional business narrative, giving you a glimpse into the human side of success. Because, at the end of the day, success is not just about profits; it’s about the impact we make on lives and the communities we call home.
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