Disruption: What the New Reality Means for Used Car Dealers - Disruptive Forces

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Welcome back to Used Car Solved! Today’s episode is packed with insights, strategies, and let’s be honest—some serious mic drops. I had the absolute pleasure of hosting three industry powerhouses: Daniel Crainic of Time Auto Group, Jared Kilway from Casa Auto Group.

Here’s what’s on the table:

We’re diving deep into how disruptors like CarMax and Carvana have reshaped the game—and more importantly, how dealers can not just survive but thrive in this ever-evolving landscape. From streamlining processes to leveraging community ties and using data as your secret weapon, these guys deliver a masterclass in turning challenges into opportunities.

Key takeaways you’ll get from this episode:

  • Data is king: Jared breaks down why knowing your numbers isn’t optional—it’s essential for using AI, automation, and targeted strategies to outsmart the big players.

  • Training your people: Daniel hits hard on why investing in your team is just as important as investing in technology—and how it’s the key to creating winning processes that stick.

  • The acquisition advantage: Frank shares game-changing insights on how a disciplined approach to acquiring inventory can give you the edge over disruptors in your market.

But here’s the kicker—this wasn’t just theory. These guys shared real-world strategies and killer examples, from using AI to predict customer needs to leveraging community connections to build unbeatable loyalty.

So if you’re looking for fresh ideas, thought-provoking perspectives, and a few good laughs along the way, this episode is for you. Whether you’re a dealer, GSM, used car manager, or just a fan of innovation, you’ll walk away inspired and armed with strategies to take your business to the next level. 

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